A crash can affect more than your body.
Support for your emotional well-being, everyday life and return to work.
12 Pre-Approved Sessions
Covered within the first 12 weeks after your crash.
No Doctor Referral Needed
No referral or separate ICBC approval required to start.
100% Direct Billing to ICBC
Zero out-of-pocket. We bill ICBC directly for you.
Has life felt different since your accident?
You may be recovering physically, but perhaps you just don't feel like yourself.
- You may feel anxious, low, irritable, overwhelmed or unsure about what you are experiencing.
- You may have difficulty sleeping, concentrating or feeling comfortable driving again.
- Or perhaps everyday life has simply become harder.
Do you feel confused, overwhelmed or unable to get things done? Things that once seemed ordinary — preparing a meal, getting the kids to school, keeping up with appointments, organizing your day, planning an event — may now feel difficult to organize and carry through.
Pain, fatigue, changes in mood and difficulty thinking or concentrating can all affect how you manage your day.
You do not have to wait until things feel unmanageable to seek support.
Counselling that is supportive, practical and goal-focused.
Counselling can help you understand what you are experiencing and develop practical ways of moving forward.
Depending on what matters to you, we may work on managing anxiety or changes in mood, coping with pain and changes in your abilities, rebuilding confidence, returning to everyday routines and activities, managing demands that feel overwhelming, or preparing emotionally for returning to work.
Sessions may include practical strategies, exercises and resources you can use between appointments.
The goal is to help you feel more able to understand what is happening, manage your day and move toward the life that matters to you.
Meet Jasmine Shivji
Jasmine has extensive experience supporting people following injury and changes in health, function and work.
Her combined background in counselling and occupational therapy brings an understanding of how emotional well-being, physical recovery, thinking, everyday function and work can affect one another.
Her approach is warm, practical and collaborative. Counselling provides space to talk about what you are experiencing while also developing strategies and working toward goals that are meaningful to you.
Not sure whether counselling at Clarity is right for you? Book a complimentary 15-minute consultation to meet Jasmine, ask questions and see whether Clarity feels like the right fit. There is no obligation to book a counselling session.
Getting started is simple.
Up to 12 counselling sessions are pre-approved by ICBC within the first 12 weeks following your crash.
You do not need a referral from a doctor or nurse practitioner or separate ICBC approval for these initial sessions.
To get started, have your:
- ICBC Claim Number
- Personal Health Number (PHN)
ready when you contact us.
We take care of the billing, so you have one less thing to manage.
Clarity bills ICBC directly for covered counselling sessions. You don't have to pay upfront, submit receipts or wait for reimbursement.
More than 12 weeks since your crash? You may still be eligible for ICBC-funded counselling. Contact Clarity and we can discuss the next steps for confirming coverage.
Ready to take the next step?
Whether you're ready to begin counselling or simply want to find out whether Clarity is the right fit, we're here to help.